Updates

Mechmate now talks to you right inside the app. A notification bell keeps you posted on new features and events that concern you.

Inventory becomes proactive too. Mechmate spots the parts missing from your active work orders and builds a suggested order list, ready to become purchase orders in one click, even across multiple suppliers.

• Product news and shop events land in one place, under the bell.
• Missing parts turn into purchase orders in one click.
• Every product can carry its storage location (aisle, shelf, rack).
• Time entry works in batches, several consecutive blocks with a duration keypad, and timesheets export to CSV.
• Ctrl+K (or Cmd+K) opens a search that finds a customer, work order, part or equipment in a few keystrokes.
• Two new roles, Technician and Service Advisor, with configurable permissions.

We’ve added a complete history to every vehicle and equipment record. The goal is simple: when a vehicle comes back to the shop, you know exactly what was done, when and by whom, without digging through paper files.

Activity timeline

Every equipment record shows a chronological timeline of everything tied to the vehicle:

• Work orders — Every job with its status (to do, in progress, completed). Click an entry to jump straight to the work order.
• Invoices — Billing history tied to the equipment, with direct access to each invoice.
• Mileage and engine hour updates — Every reading is timestamped and kept. Mechmate always shows the most recent value on the record, but the full history stays within reach.
• Maintenance entries — Recorded maintenance work.

Mileage and engine hour tracking

Mileage and engine hours work on a history principle: each update creates a timestamped record instead of replacing the previous value. That lets you:

• See the full progression over time
• Calculate a usage rate (km/month or hours/month)
• Spot anomalies or trends

Metrics are also captured automatically when a work order is opened, creating a snapshot of the vehicle’s state at the time of the job.

Technical specifications and media gallery

Beyond the timeline, every record includes:

• Technical specifications — Engine, transmission, brakes, tires and more, decoded automatically from the VIN for road vehicles. Values can be edited manually as needed.
• Photos and documents — A media gallery attached directly to the equipment, for keeping inspection photos, documents or any other relevant file.

We’ve rolled out a set of metrics modules so you can track your shop’s performance without digging through data or exporting to Excel. Dashboards are available at three levels: shop, customer and equipment.

Shop dashboard

Right from the home page, you get an overview of your business across five sections:

• Operations — Work orders to do, in progress, completed and overdue. Average cycle time and completion rate.
• Team — Technicians clocked in right now, on which work order and for how long. Total hours and average time per work order, per technician.
• Financials — Revenue, invoices paid, unpaid and overdue. Profit margin with a trend line and average value per invoice.
• Customers — New customers, new equipment and upcoming appointments.
• Contracts — Active and expiring contracts, revenue generated, discounts granted and credit usage.

Customer metrics

Every customer record now includes its own indicators, so you can quickly gauge a customer’s value and the state of their equipment:

• Outstanding balance, revenue generated, paid and overdue invoices
• Fleet status: active equipment, last service, breakdown by type
• Average cost per equipment and fleet revenue

Equipment metrics

Every vehicle or equipment record shows its individual profitability:

• Financials — Revenue generated vs. costs, average value per job
• Operations — Number of jobs, average service time
• Usage — Mileage with monthly rate, engine hours

Each metric compares the current period to the previous one with trend indicators. A period selector is built in, and the data refreshes automatically every 5 minutes.